Setting Up the Microsoft Authenticator App

On your smartphone:
- Go to the App Store (iPhone) or Google Play Store (Android).
- Search for Microsoft Authenticator.
- Download and install the app.

Open the Microsoft Authenticator app on your smartphone.
Add a work or school account:
- Tap the + icon or Add account option.
- Select Work or school account.
- Use your YWCA Kalamazoo email address and your network password
  - If you need assistance with the password, please contact the Help Desk
Scan the QR code (if available):
- On your computer, go to the Security Info or My Account page as directed by your IT department.
- Select Add method and choose Authenticator app.
- A QR code should appear on the screen.
- Use your phone’s camera to scan the QR code.
Manual setup (if no QR code is available):
- If you can’t scan the QR code, choose the option to enter code manually.
- Enter the code and URL provided by your IT department.

Test the connection:
- After adding your account, a test notification may be sent to your phone.
- Approve the notification to confirm that everything is working correctly.
Enable notifications (if prompted):
- Allow the Microsoft Authenticator app to send you notifications for authentication requests.

Confirm on the website:
- Go back to your computer and follow any remaining prompts to complete the setup process.
- Ensure your account shows as verified with the Authenticator app.
Backup your settings (Optional):
- Within the app, you can enable Cloud backup for easier recovery in case you switch devices.

Your Microsoft Authenticator app is now set up and ready to use for two-step verification when signing into your Microsoft 365 account.